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FREQUENTLY
ASKED QUESTIONS
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Please
click on a subject or scroll down to
see the full list of questions.
Merchants,
Merchandise, and My Jewelry
Repair,
Restoration, and Care of My Jewelry
Repair,
Restoration, and Care of My Watch
Appraisals
and Gemology
Authenticity
and Disclosure
Merchants,
Merchandise, and My Jewelry
1 What
is the best way to find a competent jeweler?
2 Is
my jewelry automatically insured while being repaired or appraised?
Repair,
Restoration, and Care of My Jewelry
3 How
often should my jewelry be cleaned, and by what method?
4 How
often should I have the prongs on my engagement ring checked?
5 How
often should pearls and beads be re-strung?
6 How
is a ring sized?
7 Can
a ring be stretched or shrunk?
8 Is
costume jewelry repairable?
9 What
is laser welding?
Repair,
Restoration, and Care of My Watch
10 How
often should my watch be cleaned?
11 Who
is the best person to repair my watch?
12 What
does "water resistance" mean?
13 How
do I get my watch to be water-resistant?
14 What
is the difference between water resistant and waterproof?
Appraisals
and Gemology
15 What
is an appraisal and when do I need to have my jewelry appraised?
16 How
can I be sure I am receiving a proper appraisal?
17 How
is the appraised value determined?
18 How
can I find out the value of my jewelry without getting an appraisal?
Authenticity
and Disclosure
19 How
do I know if my gemstones are genuine?
20 How
do I know if my pearls are cultured, natural, or simulated?
21 How
do I know if my item of "antique" jewelry is authentic or a reproduction?
22 What
is the nature of the new diamond simulant, synthetic moissanite, and how
does it differ from cubic zirconia?
23 What
does "fracture filled" mean and does it affect the value of my gemstone?
24 What
does a jeweler have to disclose about merchandise offered for sale?
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Appraisals and Gemology
What
is an appraisal and when do I need
to have my jewelry appraised?
An appraisal is an objective,
informed opinion of value, rendered in written form by a qualified appraiser.
A qualified appraiser of gems and jewelry will be either a Graduate Gemologist
(Gemological Institute of America) or a Fellow of the Gemological Association
of Great Britain (FGA). Additionally, the professional appraiser will be
certified or otherwise accredited on a high level, by a recognized appraisal
organization such as the International Society of Appraisers, American
Society of Appraisers, or American Gem Society. The qualified professional
appraiser will also participate in ongoing educational programs such as
seminars, conferences, and gemological updates.
Jewelry might require appraisal
for a variety of reasons. The most common is for insurance. Insurance companies
require formal appraisal reports for jewelry in order to "schedule" it,
that is, add a rider to the policy that specifically covers the jewelry
on an "all risk" basis. If your jewelry is not scheduled in this manner,
it is likely that it is covered only against fire and theft (not breakage,
mysterious loss or disappearance, or other perils) and is probably covered
at a very low level under your homeowners' policy. This level may be as
low as $1,000, and might carry a deductible of $250 or $500 for which you
are responsible.
Jewelry is also frequently appraised
in order to determine estate tax liability as mandated by the Internal
Revenue Service. Executors and attorneys frequently require such appraisals.
Appraisals might also be required for the following functions:
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Charitable contribution
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Collateral loan
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Marital dissolution
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Conservatorship or guardianship
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Consumer resale
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Equitable distribution
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U.S. Customs issues
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Various legal matters

How
can I be sure I am receiving a proper appraisal?
While this question begs several
others and requires an elaborate answer in order to cover the subject thoroughly,
there are certain basic signs to look for when qualifying an appraisal
as "proper."
Perhaps most importantly, there
is no such thing as a generic appraisal that serves all possible functions.
It is common for a consumer to tell the appraiser, "I just want to know
how much this is worth," or, "It's just for my own knowledge." The professional
appraiser will insist upon knowing specifically how the appraisal will
be used. Does the client wish to insure the item? Is it being offered for
sale? Are family members squabbling over an estate item? Is it being considered
for purchase? Are there other possible uses for the appraisal?
The appraisal must state specifically
what kind of value is reported (i.e., retail replacement value, fair market
value, some form of liquidation value), and an assigned use (i.e., to secure
insurance, to determine estate tax liability, to inform the seller as to
selling price expectations). This helps to ensure that the appraisal is
not misused, and that any third party that might rely on it knows why it
was prepared.
The appraisal should contain a cover
letter or statement of limiting conditions, in which certain limitations
and conditions under which the appraisal is performed are disclosed to
the client.
Photographs are essential, particularly
in an insurance situation where the appraisal report may very well serve
as the sole evidence to be employed in the settlement of a loss claim.

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How
is the appraised value determined?
The methodology used to determine
value will vary depending upon the kind of value being sought (i.e., retail
replacement value, fair market value, etc.) and the assigned use of the
appraisal. Of critical importance is the fact that appraisers do not create
value. Rather, the appraiser reports value, based upon reality in the marketplace.
Retail replacement value for insurance
should be based upon typical or "modal" selling prices in the marketplace
or at the market level appropriate to the specific item.
Fair market value, on the other
hand, is a legal concept with its definition sometimes varying from one
jurisdiction to another. The Internal Revenue Service has carefully defined
fair market value for use in appraisals for Charitable Contributions, Estates,
and other tax related functions. Some states defer to federal guidelines
for fair market value, while others have adopted their own, albeit similar,
definitions.
Accurate appraisals are dependent
upon research conducted by the appraiser with regard to value. This does
not mean necessarily that the appraiser must specifically research each
item being appraised. This would create prohibitive fees because of the
time involved. Research can be generally divided into two categories: Ongoing,
and Specific.
Most of the items commonly submitted
for appraisal, such as diamond engagement rings, tennis bracelets, stud
earrings, and other conventional, "staple" items, can be dealt with through
the appraiser's ongoing research. By participating in the jewelry industry
and appraisal profession, attending trade shows, subscribing to trade publications
and price guides, talking with manufacturers and jewelers, and "shopping"
in jewelry stores, appraisers can keep track of many kinds of jewelry,
and typical selling prices.
However, faced with an unusual item
such as a fine Art Deco diamond bracelet or an 1860's Cartier brooch, the
appraiser is likely to have to conduct specific research relating to that
particular item. This research can be time consuming, and clients should
be prepared for the fees that are a part of this process. In some cases,
the professional appraiser may have to pay an expert in a particular field,
for access to that expert's knowledge. These fees must of course be passed
along to the client or built into the charges for the appraisal.

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How
can I find out the value of my jewelry
without getting an appraisal?
As noted in previous discussions
of appraisals, "value" has many meanings. If you are interested in the
jewelry's monetary value to you when you wish to sell it, you have a number
of options. Perhaps most obvious is your ability to simply solicit offers
from several jewelers who are interested in purchasing previously owned
jewelry (also known as "estate" jewelry).
If you have the time and the inclination,
you can "shop" for jewelry similar to your own. In doing so be sure not
to occupy too much of a salesperson's time without first mentioning that
you are not a potential buyer, but rather trying to determine the worth
of your own jewelry. Many sales associates in jewelry stores are paid in
part by commission, and this makes their time valuable and critical to
their ability to make a living.
If the jewelry's potential value
is great enough to justify the expense of doing so, it is important that
you consider having a qualified appraiser render a multi-market consumer
resale appraisal. The multi-market resale appraisal examines several selling
options such as cash sale to a jeweler, consignment sale, auction, or sale
to a private consumer.

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Contact
Information:
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| Telephone |
| 1-888-393-7077 |
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| 1-323-655-2573 |
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| FAX |
| 1-323-655-8930 |
| Postal
address |
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Regency Jewelry
Co., Inc.
8129 W.
3rd Street
Los Angeles,
California 90048
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| Electronic
mail |
| regency@regencyjewelry.com |
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